FAQ
Shipping, sizing, returns and payments.
How long until my order ships?
Most pieces ship within 10–14 business days. Pre-order pieces ship from the date shown on the product page, and if your order mixes pre-order and other pieces, everything ships together. You'll get an email with a tracking link as soon as your order is on its way.
How much is shipping?
Shipping is free across Europe. For the rest of the world it's calculated at checkout from the weight of your order, starting at €14.
Do you ship to my country?
We ship worldwide. Tracking can take a day or two to show the first update after we send you the link.
How do the sizes fit?
Hoodies are cut oversized with an extra-large hood. Take your usual size for the intended oversized look, or one size down for a closer fit. Pants are a straight baggy fit. Every product page has a size chart in cm and inches.
What are the hoodies made of?
350 gsm brushed fleece. Embroidered pieces are digitised and stitched in house; printed pieces use DTF prints pressed by hand.
How do I wash my piece?
Wash inside out at 30°C with similar colours. Don't tumble dry, and don't iron directly on prints or embroidery.
Can I return or exchange something?
Yes. Get in touch within 14 days of receiving your order and we'll arrange a return or an exchange for another size. Items must be unworn and unwashed.
Can I change or cancel my order?
Contact us as soon as possible with your order number. We can change or cancel it until it has shipped.
How can I pay?
Card (Visa, Mastercard), Apple Pay and Google Pay. Prices are in euros and include everything except shipping, which is shown at checkout.
Will sold-out pieces come back?
Some will, and limited drops won't. Join the newsletter to be the first to hear about restocks and new drops.
My order hasn't arrived. What now?
Check the tracking link in your shipping email first. If it hasn't moved for a while, contact us with your order number and we'll look into it.
Still stuck? Contact us.